Service difficulty report · Guide Arm · Boeing 737990ER

Difficulty date
January 17, 2025
Submitted
January 22, 2025
Operation
Air carrier
Aircraft
N238AK
Make and model
Boeing 737990ER
Aircraft serial
62681
Aircraft time
30,959 hours, 10,043 cycles
Part
Guide Arm
Part number
65528547
Condition
Binding
Location
Zone 800
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

L2 DOOR IS VERY DIFFICULT TO OPEN AND CATCHES 1/4 WAY THROUGH TRAVEL. GROUNDED - YES. REMOVED & REPLACED L2 DOOR LOWER SNUBBER IAW AMM 52-13-51. NO HELP. CONTINUES TO BIND. 1/4 WAY THROUGH TRAVEL. PERFORMED FIM TASK 52-10 TASK 814 AND FOUND L2 DOOR HINGE ARM "BUMPER/FILLER" MISSING. REF L/P 60827319 FOR INSTALLATION OF BUMPER/FILLER. ADJUSTED FILLER TO THE SNUBBER. REPLACED GUIDE ARM REF AMM 52-13-21. ADJUSTED GUIDE ARM REF AMM 52-13-00 REINSTALLED L2 DOOR SLIDE REF AMM 25-64-00. REINSTALLED DOOR LINER REF AMM 52-13-31. SNUBBER BOLTS ARE SECURE. OPS CHECK GOOD REF AMM 52-13-00.