Service difficulty report · Guide Arm · Boeing 737990ER

Difficulty date
May 20, 2025
Submitted
May 22, 2025
Operation
Air carrier
Aircraft
N457AS
Make and model
Boeing 737990ER
Aircraft serial
36355
Aircraft time
40,679 hours, 12,809 cycles
Part
Guide Arm
Part number
141A60753
Condition
Binding
Location
Zone 800
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

L1 DOOR VERY DIFFICULT TO OPEN. GROUNDED - YES. OPERATED L1 DOOR. CONFIRMED IT IS VERY DIFFICULT TO OPEN. INBOUND CREW SAID IT TOOK 2 FLIGHT ATTENDANTS TO OPEN. APPEARS THE GUIDE ARM ROLLER BINDS IN THE GUIDE PLATES. REPLACED GUIDE ARM ASSY PER AMM 52-11-26. RIG CHECK GOOD. DOOR STILL BINDS AT GUIDE ARM ROLLER. ADDED 1EA WASHER TO UPPER HINGE ARM. READJUSTED GUIDE ARM PER AMM 52-11-00-820-801. VERIFIED DOOR RIG WITHIN LIMITS PER AMM 52-11-00-820-801. DOOR OPS TEST GOOD PER AMM 52-11-00-700-804.