Service difficulty report · Windshield · Boeing 737752

Difficulty date
August 14, 2011
Submitted
September 1, 2011
Operation
Air carrier
Aircraft
N852AM
Make and model
Boeing 737752
Aircraft serial
33787
Aircraft time
24,782 hours, 12,949 cycles
Part
Windshield
Part number
5893543139
Part serial
03116H2736
Condition
Broken
Location
Cockpit
Part time
13,362 hours, 6,971 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ACT PERFORMED AN UNSCHEDULED LANDING, DUE TO L1 WINDSHIELD BROKEN. THE FLIGHT CREW PERFORMED THE QRH 1.14 PROCEDURE, CONFIRMING THE FAILURE. MX REPLACED THE L1 WINDSHIELD ASSY IAW MM 56-11-11 AND WINDOW HEAT SYS TEST WAS PERFORMED IAW MM 30-41-00, ALL CORRECT. THE OVERWEIGHT INSP WAS PERFORMED IAW MM 05-51-35-210-801 PHASE I-A, NO DAMAGES WERE FOUND.