Service difficulty report · Window · Boeing 737752

Difficulty date
November 6, 2016
Submitted
December 16, 2016
Operation
Air carrier
Aircraft
N784XA
Make and model
Boeing 737752
Aircraft serial
33784
Aircraft time
44,275 hours, 22,409 cycles
Part
Window
Part number
140N21381
Condition
Cracked
Location
Pax Cabin
Part time
44,275 hours, 22,409 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT RETURNED FROM FLIGHT DUE TO DURING CRUISE THE PASSENGER WINDOW 1A GOT CRACKED. AIRCRAFT WAS SENT TO THE HANGAR AND MAINTENANCE PERSONNEL REPLACED THE PASSENGER WINDOW 1A IAW AMM 56-21-00, TESTED CORRECT. THE GROUND HANDLING EQUIPMENT HITS AIRPLANE OR PART DEPARTS AIRPLANE CONDITIONAL INSPECTION WAS PERFORMED IAW AMM 05-51-59, NO DAMAGES WERE FOUND, ALL CORRECT. THE OVERWEIGHT INSPECTION WAS NOT NECESSARY DUE TO THE AIRCRAFT LANDED WITH 48 240 KILOGRAMS AND THE MAXIMUM ALLOWABLE LANDING WEIGHT IS 58 059 KILOGRAMS.