Service difficulty report · Windshield · Boeing 7878

Difficulty date
April 5, 2017
Submitted
April 24, 2017
Operation
Air carrier
Aircraft
N965AM
Make and model
Boeing 7878
Aircraft serial
35308
Aircraft time
15,763 hours, 2,051 cycles
Part
Windshield
Part number
19080013
Part serial
0553
Condition
Cracked
Location
Left
Part time
15,763 hours, 2,051 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT RETURNED FROM FLIGHT DUE TO DURING CLIMB THE LEFT WINDSHIELD CRACKED. MAINTENANCE PERSONNEL REPLACED THE FLIGHT COMPARTMENT NO.1 WINDOW LEFT SIDE IAW DMC-B787-A-56-11-01-00A-720A-A AND THE WINDSHIELD HEAT PROTECT UNIT IAW AMM B787-30-41--03-00A-720A. OPERATIONAL TEST WAS PERFORMED IAW AMM B787-A-30-41-00-00A-320A-A CMCF, TESTED CORRECT.

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