SDR ASMF201802004

Service difficulty report · Window · Boeing 7878

Difficulty date: February 19, 2018
Submitted: March 27, 2018
Operation: Air carrier
Aircraft: N964AM
Make and model: Boeing 7878
Aircraft serial: 35307
Aircraft time: 19,538 hours, 2,563 cycles
System (JASC): 5610 · Flight Compartment Windows
Part: Window
Part number: 19080016
Part serial: 2282
Condition: Cracked
Location: Left
Stage of operation: DE
How discovered: V
Nature of condition: O
Precautionary procedure: O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CAPTAIN REPORTED THAT DURING DESCENT, THE RIGHT FORWARD WINDSHIELD CRACKED AT FL 230 FT. MAINTENANCE PERSONNEL REPLACED THE RIGHT FORWARD WINDSHIELD IAW DMC-B787-A-56-11-01-00A-520A-A AND DMC-B787-A-56-11-01-00A-720A-A AND RIGHT WINDOW HEAT PROTECTION UNIT WAS REPLACED IAW DMC-B787-A-30-41-03-00A-520A-A AND DMC-B787-A-30-41-03-00A-720A-A AND HIGH SPEED TAPE INSTALLED OVER SEALANT ON RIGHT WINDOW IAW AMM DMC-787-A-56-11-00-00A-200B-A DUE TO CURING TIME, TESTED CORRECT.

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