Service difficulty report · Window · Boeing 7878

Difficulty date
August 19, 2018
Submitted
September 18, 2018
Operation
Air carrier
Aircraft
N966AM
Make and model
Boeing 7878
Aircraft serial
35311
Aircraft time
20,316 hours, 2,423 cycles
Part
Window
Part number
19080015
Part serial
0669
Condition
Cracked
Location
Cockpit
Part time
20,316 hours, 2,423 cycles
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING TRANSIT CHECK, IT WAS DETECTED THE LEFT FLIGHT COMPARTMENT WINDOW NUMBER 1 CRACKED. MAINTENANCE PERSONNEL PERFORMED REVISION DETECTING CRACKS OUT OF LIMITS IAW AMM DMC-787-A-56-11-00-03A-663A-A. THE LEFT FLIGHT COMPARTMENT WINDOW NUMBER 1 WAS REPLACED IAW AMM DMC-B787-A-56-11-01-00A-720A-A AND WINDOW HEAT CONTROL SYSTEM OPERATING TEST WAS PERFORMED IAW AMM DMC-B787-A-30-41-00-00A-320A-A, TESTED CORRECT.

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