Service difficulty report · Windshield · Boeing 7878

Difficulty date
March 14, 2020
Submitted
June 3, 2020
Operation
Air carrier
Aircraft
N964AM
Make and model
Boeing 7878
Aircraft serial
35307
Aircraft time
29,577 hours, 3,633 cycles
Part
Windshield
Part number
19080013
Part serial
0531
Condition
Cracked
Location
Cockpit
Part time
29,577 hours, 3,633 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT PERFORMED AN UNSCHEDULED LANDING AT LPLA DUE TO LEFT WINDSHIELD GOT CRACKED. MAINTENANCE PERSONNEL REPLACED THE LEFT FLIGHT COMPARTMENT NUMBER 1 WINDSHIELD IAW AMM DMC-B787-A-56-11-01-00A-520A-A/720A-A AND THE LEFT WINDSHIELD HEAT PROTECTION UNIT WAS REPLACED IAW AMM DMC B787-30-41-03-00A-520A-A/720A-A, TESTED CORRECT.

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