As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PAX DOOR FWD/AFT ANCHOR FITTINGS ARE CRACKED. REMOVED PAX DOOR FWD AND AFT ANCHOR FITTINGS AND INSTALLED NEW SERVICEABLE ONES IAW AMM 52-11-17-400-804 STEPS 1-2. WHILE PERFORMING ADJUSTMENT OF PAX DOOR COUNTER BALANCE SYSTEM, FOUND AFT ANCHOR FITTING TO HAVE EXCESSIVE PLAY. PERFORMED ADJUSTMENT CHECK AND OPS CHECK OF FWD ANCHOR FITTING IAW AMM 52-11-17-820-802. OPS TEST GOOD.