As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PAX DOOR INNER HANDLE FAILS FUNCTIONAL TEST AT 25 LBS FORCE (16 MAX). CLEANED & LUBRICATED THE FUSELAGE LATCH PIN BEARINGS AND REPEATED THE PAX DOOR FUNCTIONAL CHECK ON THE INNER HANDLE IAW AMM TASK 52-11-00-720-802, WITH NO DEFECTS NOTED.