As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ASD FAILED OPS CHECK DOOR WOULD NOT OPEN WITHIN 10 SECONDS WITH WEIGHT ADDED. PERFORMED ADJUSTMENT OF THE PASSENGER DOOR COUNTER BALANCE IAW AMM TASK 52-11-17-820-801 & PERFORMED FUNCTIONAL CHECK OF DOOR IAW AMM 52-11-00-720-802 FUNCTIONAL CHECK GOOD.