As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PASSENGER DOOR FAILS FUNCTIONAL TEST. DOOR REQUIRES MODERATE EFFORT TO OPEN AND FORCE REQUIRED TO COMPLETE FULL UNLATCH CYCLE IS 20 LBS. (MAX ALLOWED IS 16 LBS). FOUND ROLLER LOCATED IN PAX DOOR LATCH BOX ASSY THAT CONTROLS DOOR PRESS VALVE LEVER WORN. REF 8763231, OP 341 FOR ROLLER REPLACEMENT. PAX DOOR FUNCTION TEST DUE. FUNC CHECK OF PAX DOOR GOOD IAW MM 52-11-00-720-802.