As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PAX DOOR FAILS STEP 2.8.2 OF ASA-2-838004 EXCESSIVE FORCE IS REQUIRED TO COMPLETE FULL DOOR OPEN CYCLE. (SHOULD BE 1016 IS APROX 30LBS) TROUBLESHOT PAX DOOR LATCH LOCK MECHANISM AND FOUND ROLLER ON LEVER ASSY WORN AND UPPER FWD PIN STOP FIRING, OUT OF ADJUSTMENT IAW 52-11-25 AND 53-21-23 AMM. ADJUSTED PAX DOOR UPPER FWD PIN STOP FITTING IAW AMM 53-21-23-400-801.