As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW REPORTED MAIN CABIN DOOR LEVER PRODUCES LOUD METAL POP SOUND WHEN OPENING AND FEELS UNUSUALLY HARD TO OPEN. MX INSPECTED AND FOUND HARDWARE LOOSE, RESECURED THE INTERNAL HANDLE BOX BOLTS WITH OPS CHECK SUCCESSFUL. ACFT WAS APPROVED FOR RETURN TO SERVICE.