As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
MAIN CABIN DOOR WILL NOT OPEN OR CLOSE. REMOVED FWD UPPER PANEL ON PAX DOOR. INSPECTED OUTTER HANDLE STOW MECH. NO DEFECTS NOTED. LUBED STOW MECH. IAW NMM 12-20-52. OPS CHECKED DOOR LATCH MECH. IAW AMM 52-11-03. OPS CHECK GOOD AT THIS TIME.