As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
COULD NOT OPEN PAX DOOR FROM OUTSIDE ACFT. HAD TO ENTER ACFT FROM SERVICE DOOR. WAS ABLE TO OPEN FROM INSIDE. TESTED DOOR AGAIN FROM OUTSIDE W/ NO SUCCESS. FOUND OUTER HANDLE NOT COMING OUT FAR ENOUGH. CLEANED AND LUBED AND OPS CHECKED PASSENGER DOOR OUTER HANDLE ASSY IAW AMM 52-11-03. PASSENGER DOOR OK AT THIS TIME. ALL INDICATIONS GOOD.