As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
TAM- THE CREW REPORTED THAT THE MAIN CABIN DOOR WOULD NOT OPEN FROM THE OUT SIDE. THE AIRCRAFT WAS FERRIED TO IAH WHERE MAINTENANCE INSPECTED THE AIRCRAFT AND FOUND THE AFT EXTERNAL HANDLE CAM TO HAVE A BROKEN BOLT AND BE OUT OF ALIGNMENT. MAINTENANCE REALIGNED THE CAM AND REMOVED AND REPLACED THE AFFECTED BOLT. OPERATIONAL CHECKS WERE PERFORMED WITH NO DEFECTS, AND THE AIRCRAFT WAS APPROVED FOR RETURN TO SERVICE.