As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
YWG - DOOR SYSTEM - C - DURING C-02 CHECK DOOR ASSIST CYLINDER FOR THE R2 DOOR WAS FOUND TO HAVE NO DAMPENING ACTION. MAINTENANCE REMOVED, REPLACED, AND RIGGED THE R2 DOOR DAMPER ASSIST CYLINDER IAW AMM 52-11-14-052, OPERATIONAL CHECK WAS GOOD.