Service difficulty report · Windshield · Airbus A320232

Difficulty date
October 8, 2002
Submitted
November 14, 2002
Operation
Air carrier
Aircraft
N659AW
Make and model
Airbus A320232
Aircraft serial
1166
Aircraft time
10,157 hours, 3,883 cycles
Part
Windshield
Part number
NP1653115
Part serial
99265H8597
Condition
Failed
Location
Cockpit
Part time
10,157 hours, 3,883 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLT 0722 - EN ROUTE FROM LAS TO ORD THE LT WINDSHIELD OUTER PANE SHATTERED, DIVERTED TO DEN AND LANDED WITHOUT FURTHER EVENT. AIRCRAFT WAS MAINTENANCE FERRIED TO PHX FOR WINDSHIELD REPLACEMENT. MAINTENANCE IN PHX REMOVED AND REPLACED THE LT WINDSHIELD IAW AMM 56-11-11. VENDOR FUNCTIONAL CHECK OF WINDOW HEAT COMPUTER WAS NO FAULT FOUND, UNIT WAS RETURNED TO SERVICE WITH NO MAINTENANCE ACCOMPLISHED. VENDOR TEARDOWN OF LT WINDSHIELD IDENTIFIED REASON FOR OUTER PANE FAILURE WAS DUE TO MOISTURE INGRESSION ALONG THE BOTTOM EDGE OF WINDOW, MOISTURE CONTACTED ELECTRICAL WINDOW HEAT WIRES CAUSING THE WINDOW TO CRACK. REPLACED OUTER GLASS.

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