Service difficulty report · Window · Airbus A320231

Difficulty date
April 9, 2003
Submitted
April 10, 2003
Operation
Air carrier
Aircraft
N631AW
Make and model
Airbus A320231
Aircraft serial
077
Aircraft time
42,763 hours, 19,566 cycles
Part
Window
Condition
Failed
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE FROM PHX TO SNA AT CRUISE THE FIRST OFFICER`S WINDSHIELD INNER PANE SHATTERED SENDING GLASS ALL OVER FLIGHT DECK. EMERGENCY DECLARED, LANDED WITHOUT FURTHER EVENT. MAINTENANCE REMOVED AND REPLACED THE FIRST OFFICER`S WINDSHIELD ASSEMBLY IAW AMM. AS A PRECAUTION ALSO REPLACED RT WINDOW HEAT COMPUTER IAW AMM, OPERATIONAL TEST WAS GOOD IAW AMM. VENDOR BENCH TEST OF WINDOW HEAT COMPUTER S/N 4160031800218 WAS NO FAULT FOUND. CLEARED MEMORY, INSPECTED UNIT PER CMM 30-42-36, AND RETURNED TO SERVICE. VENDOR INVESTIGATION OF WINDSHIELD FAILURE DETERMINED INNER PANE FAILED DUE TO IMPACT DAMAGE ON AFT EDGE 11" UP FROM BOTTOM AFT CORNER. DAMAGE TO THE EDGE PROPAGATED DUE TO THERMAL AND MECHANICAL STRES

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