Service difficulty report · Windshield · Airbus A320232

Difficulty date
December 13, 2004
Submitted
December 14, 2004
Operation
Air carrier
Aircraft
N603AW
Make and model
Airbus A320232
Aircraft serial
661
Aircraft time
23,170 hours, 9,539 cycles
Part
Windshield
Part number
66642870
Part serial
1657
Condition
Cracked
Location
Cockpit
Part time
20,673 hours, 8,499 cycles
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER DEPARTING PHX EN ROUTE TO SEA THE CAPTAINS WINDSHIELD SHATTERED, DIVERTED INTO LAS FOR REPAIR. MAINTENANCE REMOVED AND REPLACED THE CAPTAINS WINDSHIELD IAW AMM 56-11-11, AND WINDOW HEAT COMPUTER NR 1 IAW AMM , OPS CHECK GOOD. TEST OF WINDOW HEAT COMPUTER COULD NOT VERIFY REASON FOR REMOVAL. MEMORY ALARM "561000 WINDSHIELD" CLEARED AND A FULL FUNCTIONAL TEST WAS PERFORMED WITH NO FAULTS NOTED, UNIT RETURNED TO SERVICE IAW CMM. VENDOR WAS NOT ASKED TO PERFORM A FAILURE ANALYSIS OF WINDSHIELD DUE TO AGE AND FLT HOURS ACCRUED. WINDSHIELD FAILURE APPEARS TO BE SIMILAR TO OTHER RECENT FAILURES THAT EXHIBITED SIGNS OF WATER INGRESSION.

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