Service difficulty report · Control Panel · Gulstm GIV

Difficulty date
January 11, 2020
Submitted
January 15, 2020
Operation
Air carrier
Aircraft
N719SA
Make and model
Gulstm GIV
Aircraft serial
1155
Aircraft time
11,801 hours, 5,404 cycles
Part
Control Panel
Part number
G752402
Part serial
100
Condition
Malfunctioned
Location
Cockpit
Part time
4,030 hours, 1,852 cycles
Stage of operation
CR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CONTROL PANEL WAS NOT SET TO DURING THE MONITORED FLIGHT. WE ALSO NOTED THAT WHEN THE CONTROL PANEL WAS SET, THE SYSTEM REPORTED PROPERLY. SWAPPED IN ANOTHER PANEL FROM N110SN FOR TROUBLESHOOTING WITH THE SAME RESULTS. THE QUESTION THEN BECAME, IS THE CONTROL PANEL DESIGNED TO HOLD THE PREVIOUS SETTING AFTER POWER DOWN/UP CYCLES. WIRING CHECKS WERE ALL GOOD WITH NO ANOMALIES NOTED. THE CONCLUSION MADE WAS THAT THE CONTROL PANEL HAD AN INTERNAL FAILURE THAT PREVENTED THE PANEL FROM RETAINING WHAT WAS PRE-SELECTED. A REPLACEMENT CONTROL PANEL WAS INSTALLED AND A SATISFACTORY FUNCTIONAL CHECK WAS ACCOMPLISHED. THE DISCREPANCY HAS BEEN CLEARED AND THE AIRCRAFT HAS BEEN RETURNED TO SERVICE. THE PANEL REMOVED FROM 110SN HAS BEEN SENT TO THE VENDOR FOR REPAIR.