As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CLT - FLIGHT 3268, THE CREW REPORTED THE PITCH TRIM ONE INOP AND ASSOCIATED AUTO TRIM FAIL MESSAGES IN CRUISE FLIGHT, AND THE INABILITY TO USE PITCH TRIM WITH PRIMARY OR BACKUP TRIM. THE AIRCRAFT LANDED AT CLT WITHOUT INCIDENT WHERE MAINTENANCE REMOVED AND REPLACED THE HORIZONTAL STAB ACTUATOR, OPERATIONALLY CHECKED WITH NO DEFECTS, AND THE AIRCRAFT WAS APPROVED FOR RETURN TO SERVICE.