As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
IAH - FLT 2187 - THE CREW REPORTED A VENTRAL TANK TRANSFER FAIL MESSAGE ON THE EICAS. THE AIRCRAFT DIVERTED TO CLE AND LANDED WITHOUT FURTHER INCIDENT. THE AIRCRAFT WAS INSPECTED AND RELEASED IAW MEL 28-45-14. SUPPLEMENT TO FOLLOW: MAINTENANCE REPLACED THE VENTRAL TANK TRANSFER SHUT-OFF VALVE. OPERATIONAL CHECKS WERE GOOD.