As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ACFT WAS FERRIED FOR A MAIN PAX DOOR THAT WOULDN'T OPEN FROM THE OUTSIDE. MX FOUND THE INTERNAL HANDLE BRACKET HARDWARE LOOSE AND THE DOOR STOPS SHIMS LOOSE. TIGHTEN ALL HARDWARE IAW AMM 52-18-00-820-801-A STEP 2I AND 52-18-00-820-014-A RESPECTIVELY; OPS CHECK WAS GOOD. REPLACE MAIN DOOR LINER IAW AMM2 25-23-09-400-801-A. OPS CHECK GOOD AND WAS RELEASED BACK TO SERVICE.