As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) FLAP LOCK OUT MESSAGE AT 20,000 FEET WITH NO FLAP MOVEMENT, AIRCRAFT RETURNED TO OTTASA FOR INSPECTION. INSPECTION OF FLAPS FOR TWISTING, SQUEAKING AND DEFORMATION COMPLETED. A RESET OF THE FLAPS WAS DONE AND AN OPERATIONAL CHECK CARRIED OUT WITH NO FAULT FOUND. DEFERED AS PER AD CT98-14R1 (UNDER MONITORING).