As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) CABIN LOWER ENTRANCE DOOR FORWARD HINGE LOOSE, DOOR MOVES UP AND DOWN WHEN PASSENGERS STEP ON THE LOWER DOOR STEP. FOUND THE FORWARD DOOR HINGE ATTACHMENT FRAME CRACKED AT THE ATTACHMENTS FOR THE HINGE, ALLOWING THE DOOR SILL AND CABIN FLOOR AT THE ENTRANCE TO MOVE UP AND DOWN WHEN A LOAD WAS APPLIED TO THE DOOR. FRAME REPLACED WITH NEW PART AND DOOR REINSTALLED. (TC# 20061031004)