As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) FOLLOWING A PROBLEM WITH INFLIGHT ENTERTAINMENT SYSTEM (IFE) SCREENS BEING INOPERATIVE, TROUBLESHOOTING FOUND A CONNECTOR PN: SJS816220 OR APCD0650(MALE) AND SJS816120 OR APCD0641 (FEMALE), DISCONNECTED/PINS BURNED. BOTH MALE AND FEMALE CONNECTORS WERE REPLACED AND THE IFE SYS WAS TESTED AND CHECKED SERVICEABLE.