Service difficulty report · Software · Boeing 777333ER

Difficulty date
October 7, 2009
Submitted
December 1, 2009
Operation
General aviation
Make and model
Boeing 777333ER
Engine
Ge GE90115B
Part
Software
Part number
3676GRS10400
Condition
Malfunctioned
Location
Ascpc
Component
Ascpc · Alidsg
Component part number
11529724
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(CAN) IN CRUISE AT FL380 ENROUTE TO YVR, AIRCRAFT HAD TEMPORARY LOSS OF BOTH PACKS. BOTH PACKS RETURNED WITHIN APPROX 10 SECONDS. P/N FOR ASCPC AND S/W GIVEN ABOVE. OUTFLOW VALVE PART NUMBER IS 2119160-2. PER IPC 21-31-03-01, THIS IS AN UNAPPROVED COMBINATION, WHICH HAS SINCE BEEN CORRECTED. (TC 20091022003)