What was found
(CAN) ALTERNATOR WAS RETURNED DUE TO FAILURE TO CHARGE BATTERY AND HAD BEEN O/H. UPON INSP THE THROUGH BOLTS WERE FOUND LOOSE. THE STATOR HAD BECOME LOOSE BETWEEN THE HSG AND HAD BEEN SPUN BY THE ROTOR, BREAKING THE STATOR WIRES. A PLACARD ON ALTERNATORS STATING THAT THE THROUGH BOLTS SHOULD BE RETORQUED AT 10 HOURS OF OPERATION AND EVERY 100 HRS AFTERWARD. THIS PLACARD GAVE A TORQUE VALUE OF 30-35 IN. LBS. WHICH IS THE TORQUE FOR THE 10-24 BOLTS USED IN OLDER HSGS. THIS ALTERNATOR HAD THE NEWER STYLE 1/4"-20 BOLTS, WHICH HAVE A PLACARD THAT GIVES A TORQUE VALUE OF 75-85 IN. LBS. IF CUSTOMER HAD RETORQUED AT THE LWR VALUE INDICATED IT WOULD HAVE CAUSED THE FAILURE OF THE ALTERNATOR. AN EXCHANGE ALTERNATOR WAS SENT TO THE CUSTOMER.