As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) CREW ENCOUNTERED A CRACKED OUTER WINDSHIELD ON THE CAPT`S SIDE. CREW DESCENDED TO FL230 AS A PRECAUTION AND DIVERTED TO AN ALTERNATE STATION. PAN PAN DECLARED AS A PRECAUTION TO BE GIVEN PRIORITY TO DESCEND. MX - WINDSHIELD CHANGED. RECORDS SHOW THE WINSHIELD HAD BEEN INSTALLED FOR 27463 HOURS.