Service difficulty report · Unknown · Emb ERJ170200SU

Difficulty date
November 9, 2010
Submitted
March 15, 2011
Operation
Air carrier
Make and model
Emb ERJ170200SU
Aircraft time
9,608 hours
Engine
Ge CF348E5A1
Part
Unknown
Condition
Smoke
Location
Cabin
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
H

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(CAN) CREW ADVISED FLIGHT DISPATCH THAT 2 PASSENGERS REPORTED A STREAM OF SMOKE FROM THE IFE SCREEN LOCATED AT 13F. THE POWER WAS REMOVED, SMOKE STOPPED/DISSIPATED. FOUND AT 13F WITH BAD ELECTRICAL SMELL. CHECKED CONNECTOR UNDER SEAT J32 IT WAS SECURELY CONNECTED. CHECKED FOR PROPER VOLTAGE AT J1 (13F) HAD 31.8V. CHECKED J1 CONNECTOR AND J40. REPLACED SVDU IP SEQ, D/N S/W. RAN ON DEMAND SERVICES FOR 20 MIN.