As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE CREW ADVISED FLIGHT DISPATCH THAT THE F/O`S OUTER WINDSHIELD HAD CRACKED AT FL360 ENROUTE. CREW DESCENDED DOWN TO FL230, AND SENT A DIVERSION DUE TO LACK OF FUEL TO CARRY ON AT THE LOWER FLIGHT LEVEL. NO EMERGENCY DECLARED WITH ATC. F/O WINDSCREEN REPLACED IAW AMM 56-11-11PB401. WINDOW HEAT CONTROLLER REPLACED IAW AMM 30-42-34. FO WINDSHIELD PN NP165311-6, SN 03228H2286 MFR: PPG INDUSTRIES.