As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) FLAPS FAILED AT ZERO ON APPROACH. CREW DIVERTED TO AN ALTERNATE AIRPORT. RESET FLAPS IAWFIM. OK TO CONTINUE IN SERVICE FOR 10 FLIGHT CYCLES IAW AD 2009-06-12 H, 2, A. ACFT WAS RETURNED TO SERVICE. MAINTENANCE R & R ALL 4 FLAP ACTUATORS ON THE RT WING AND THE BPSU.