As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) DURING TURN AROUND GROUND CREWS TRIED TO OPEN CARGO DOOR THEY THOUGHT THE HANDLE WAS STIFF BUT DOOR OPENED. ACFT WAS LOADED, WHEN THE CREW TRIED TO CLOSE DOOR THE HANDLE WAS JAMMED. CREW CALLED MAINTENANCE AND ADVISED THEM OF THE SITUATION. AN AME WAS FLOWN TO SITE TO EXAMINE DOOR AND FOUND THE LOCKING PIN GUIDE ON THE HANDLE WAS TWISTED AND CRACKED. THE HANDLE ASSY WAS REPLACED WITH A SERVICEABLE UNIT AND DOOR OPERATION CHECKED SERVICEABLE.