As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) F/O WINDSHIELD REPORTED TO BE ARCING AND SMOKING, RT WINDSCREEN REMOVED IAW 56-10-11. PART REMOVE TRANSACTION ACCOMPLISHED, RT WINDSCREEN INSTALLED IAW 56-10-11. REQUIRES AN OPS OF THE COPILOTS WINDSHIELD HEATING SYSTEM, OPS CHECKED COMPLETED AND TESTED SERVICEABLE.