Service difficulty report · Window · Bombdr DHC8400

Difficulty date
November 14, 2014
Submitted
August 5, 2015
Operation
General aviation
Make and model
Bombdr DHC8400
Aircraft time
10,311 hours
Engine
Pwc PW150A
Part
Window
Part number
NP15790119
Condition
Cracked
Location
Flight Deck
Part time
9,878 hours
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(CAN) WHILE ENROUTE, AT CRUISING ALTITUDE, CREW REPORTED THAT A "BANG" WAS HEARD. CAPTAIN`S WINDSHIELD CRACKED IN FLIGHT AND SOME ARCING WAS REPORTED BY CREW. THE WINDOW HEAT WAS IN THE "ON" POSITION AT THAT TIME. DECISION WAS MADE TO LAND AT AN ALTERNATE AIRPORT. LANDING WAS UNEVENTFUL. THERE WAS EVIDENCE OF MELTED SUBSTANCE IN THE CRACKED WINDSHIELD. MAINTENANCE REPLACED THE WINDSHIELD AND ACFT WAS RETURNED TO SERVICE AFTER OPS CHECKS OF WINDSHIELD HEAT AND A PRESSURIZATION RUN.