As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) PROBLEMS TO OPEN BOTH, LT AND RT PASSENGER DOORS FROM THE OUTSIDE HANDLE. AFTER CLOSER INSPECTION, IT WAS FOUND THAT THE PROBLEM IS ONE SPRING THAT CONSTANTLY BREAKS A TANG THAT ATTACHES TO THE LEVER THAT OPERATES THE MECHANISM. THIS CUSTOMER HAS REPLACED AT LEAST 5 OF THESE SPRINGS ON THEIR FLEET.