Service difficulty report · Module · Pilats PC1247E

Difficulty date
March 21, 2019
Submitted
August 17, 2020
Operation
General aviation
Make and model
Pilats PC1247E
Aircraft time
6,432 hours
Part
Module
Part number
UNKNOWN
Condition
Corrupted
Location
Nr 1 Mau
Part time
712 hours
Component
Agm1 · Honeywell
Component part number
70364101904
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(CAN) PERFORMED SCHEDULED APEX DATABASE CHARTS AND NAVIGATION WI-FI DOWNLOAD TO THE AIRCRAFT IAW PILATUS AMM, AFTER DOWNLOAD, POWERED UP THE AIRCRAFT TO VERIFY THE APEX DATABASES WERE CORRECT AND OPERATIONAL, WITH STBY POWER, LOWER MFD (DU4) DISPLAY BEGAN TO SWITCH ON/OFF INTERMITTENTLY, THEN WITH BATTERY 1 & 2 0N`, THE PILOT`S PFD (DU1) DISPLAY ILLUMINATED THAN SWITCH OFT FOLLOWED BY CAS MASSAGES: AMBER `CHECK DU1` AND CYAN `AGM1 FAIL , MAINTENANCE ACTION, PERFORMED CMC DIAGNOSTICS IAW PILATUS AMM. REPORT: AGM. FAIL: LRU ASCB COMMUNICATION. CONTACTED TECH SUPPORT AND EMAILED FHDB, CONFIRMED DEFECTIVE AGM CARD. SUSPECT THE DATABASE DOWNLOAD CORRUPTED THE .AGM MEMORY, PRIOR TO REPLACING THE AGM 1 CARD, A DOWNLOAD OF THE AIRCRAFT OPERATION SOFTWARE 10,9 (BUILD 11) WAS INITIATED, THE ORIGINAL AGM1 ACCEPTED THE SOFTWARE, FURTHER TEST WERE COMPLETED, FOLLOWED BY A MAINTENANCE RELEASE AND RETURN TO SERVICE OF THE AIRCRAFT .