What was found
(CAN) HAD COMPLAINT OF FRICTION STICKING, THEN NO FRICTION, FOUND THE FRICTION BALL TO HAVE WEAR ON IT. ALSO HAD THE FRICTION CUP OR FOLLOWER ON IT (SUPPOSED TO BE A 1 PIECE ASSEMBLY, BREAK AND TURN INTO 3 PIECES. (P/N 350A27159100) THIS LOWER CUP WAS THEN ALLOWED TO DROP INTO THE CUP OF THE CYCLIC FRICTION BALL AND JAMB CONTROLS. THERE IS NO INSPECTION CRITERIA FOR THE FRICTION BALL (THIS IS OLD STYLE PRE -MOD 07-0682) I WOULD SUGGEST A ONE TIME INSPECTION OF OLD STYLE FRICTION BALL AND THE FRICTION CUP, AS THIS PROBLEM COULD HAVE BEEN A MAJOR PROBLEM. (TC# 20190430031)