As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN) DURING CLIMB THROUGH FL200 THE FO`S WINDSHIELD CRACKED. THE CREW ELECTED TO DIVERT TO A MAINTENANCE BASE AND LANDED WITHOUT INCIDENT. THE WINDSHIELD HAS BEEN REPLACED AND THE AIRCRAFT HAS BEEN RETURNED TO SERVICE. PART NAME: CO PILOT RH WINDSHIELD P/N: 802600-10 S/N: 1736 TSN HOURS: 3811, CYCLES: 3161 TSR HOURS:3811 , CYCLES: 3161 A/C HOURS: 20797 A/C CYCLES: 16873 (TC# 20190606003)