As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
(CAN)AT 39,000 FT. PILOT REPORTED RH WINDOW FAULT AND MADE ONE RESET. APPROXIMATELY 10 SECONDS LATER, WINDOW FAULT MESSAGE APPEARED AND RH WINDSHIELD OUTER PANE CRACKED. QRH PROCEDURE FOR CRACKED PANE CARRIED OUT. MAINTENANCE ACTION INVOLVED REPLACEMENT OF WINDSHIELD AND THE CAUSE OF THE PROBLEM WAS A FAULT WINDOW HEAT CONTROLLER.