Service difficulty report · Window · Boeing 757224

Difficulty date
February 14, 2006
Submitted
February 17, 2006
Operation
Air carrier
Aircraft
N14120
Make and model
Boeing 757224
Aircraft serial
27562
Aircraft time
31,147 hours, 10,133 cycles
Part
Window
Part number
S029716048H
Condition
Cracked
Location
Cabin
Part time
31,147 hours, 10,133 cycles
Component
Window Assy
Component part number
140N21381
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

PASSENGER AT SEAT 21F REPORTED, ON CLIMBOUT, WHAT APPEARED TO BE A CRACKED WINDOW AT SEAT 21F. PASSENGER MOVED & WINDOW WAS INSPECTED BY A F/A. PART OF OUTER PANE MISSING & REMAINING OUTER GLASS CRACKED. CAPTAIN ADVISED PRESSURIZATION GOOD & HOLDING AT 34,000 FL. FLT CONTINUED, LANDED WITHOUT INCIDENT. FUSELAGE & HORIZONTAL STABILIZER INSPECTED FOR POSSIBLE DAMAGE FROM PIECE THAT BROKE OFF & NO DAMAGE FOUND. WINDOW R & R. THE ROOT CAUSE OF THIS FAILURE WAS MULTIPLE CRACKS INITIATING FROM SEVERE CRAZING OF THE WINDOW OUTER SURFACE. THE WINDOW WAS NINE YEARS OLD. ENGINEERING IS CURRENTLY EVALUATING AN IN SERVICE TIME LIMIT FOR THE PASSENGER WINDOW TO PREVENT FURTHER FAILURES.