As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
DURING CRUISE FLIGHT AT FL350, CAPTAINS L2 WINDOW OUTER PANE SHATTERED. RAN QRH CHECKLIST. PROCEEDED NORMALLY TO CLE. REPLACED L2 WINDOW PER AMM REF 56-12-11-400-801. ALSO REPLACED L2 WINDOW HEAT CONTROL UNIT PER AMM REF 30-41-11-400-801 AS PRECAUTIONARY. OPS AND LEAK CHECKS GOOD.