As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT ATTENDANT REPORTED BURNING RUBBER SMELL & HOT FLOOR IN AFT CABIN. COFFEE POTS WERE HOT. PERFORMED TASK 05-51-26-800-801C1 STEP 1 C D THROUGH H & STEP 2A & B. CHECKED AFT DOOR AREA HEATER OPERATIONS CHECKED IAW TASK 21-45-00700- 802, NO HEAT. FOUND HEATER CLOGGED & MISSING INSULATION ON WIRING. REPLACED IAW TASK 21-45-01-400-801. OPERATIONS CHECKED GOOD.