Service difficulty report · Handset · Boeing 777224

Difficulty date
July 14, 2017
Submitted
July 14, 2017
Operation
Air carrier
Aircraft
N77019
Make and model
Boeing 777224
Aircraft serial
35547
Aircraft time
54,559 hours, 4,844 cycles
Part
Handset
Part number
RDFA510109
Condition
Malfunctioned
Location
Seat 18l
Stage of operation
NR
How discovered
9
Nature of condition
M, B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SEAT 18L HANDSET CORD HEATS UP AND PRODUCES AN ELECTRICAL ODOR. REMOVED AND REPLACED HANDSET AND CRADLE. OPS CHECKED NORMAL.