Service difficulty report · Window · Boeing 737924

Difficulty date
July 28, 2017
Submitted
July 28, 2017
Operation
Air carrier
Aircraft
N71411
Make and model
Boeing 737924
Aircraft serial
30128
Aircraft time
48,617 hours, 19,448 cycles
Part
Window
Part number
141A4810118CAL
Part serial
7365
Condition
Failed
Location
Cockpit
Part time
39,764 hours, 14,001 cycles
Stage of operation
NR
How discovered
O
Nature of condition
A
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO. 2 RIGHT WINDOW SHATTERED. FLAMES OBSERVED OUTSIDE WINDOW FRONT NEAR BOTTOM. POWER OFF EXT FIRE. REMOVED AND REPLACED R2 SLIDING WINDOW ASSY IAW AMM 56-12-11. OPS CHECKED GOOD.