SDR CALA2019042200633

Service difficulty report · Guide Arm · Boeing 737824

Difficulty date: April 22, 2019
Submitted: April 22, 2019
Operation: Air carrier
Aircraft: N77510
Make and model: Boeing 737824
Aircraft serial: 32828
Aircraft time: 37,048 hours, 12,856 cycles
System (JASC): 5210 · Passenger/Crew Doors
Part: Guide Arm
Condition: Damaged
Location: L1 Door
Stage of operation: IN
How discovered: V
Nature of condition: O
Precautionary procedure: K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FWD DOOR 1L WILL NOT OPEN. DEPLANING THROUGH AFT DOOR 2L. NEE D MX UPDATED MAA CODE FIX USING VENDOR MAA SCREEN PLEASE INSPECT & CALL MX CTRL. MAC METER INITIATED FOR WITH VENDOR ID V924884 MAC RELATED WORK ORDER 000000001876044 AND PRTR FOUND UPPER GUIDE ARM GUST LOCK PIVOT PIN HARDWARE DAMAGED REPLACED PIVOT PIN AND HARWARE, DOOR OPS CHECKS GOOD REPLACED UPPER GUIDE ARM GUST LOCK PIVOT PIN