Service difficulty report · Windshield · Boeing 737924ER

Difficulty date
December 13, 2019
Submitted
December 16, 2019
Operation
Air carrier
Aircraft
N69835
Make and model
Boeing 737924ER
Aircraft serial
60087
Aircraft time
18,975 hours, 6,825 cycles
Part
Windshield
Part number
141A48001
Condition
Cracked
Location
Cockpit
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT FWD WINDSCREEN CRACKED INITIALLY BEGAN ARCING FRON WINDSHLD HEAT REMOVED #1 LEFT WINDOW REF AMM 56-11-11-000-801. ADD EMP:001271 56-11-11-400-801. ADD EMP:U009243 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1145429 SN OFF 7955 WINDSHIELD, 737 OFF 29-5612-9-9007 7955 ON 29-5612-9-9007 1245 INSTALLED NEW CAPT''S #1 WINDOW THRU STEP H 9 OF AMM COMPLETED AMM 56-11-11-400-801 STEPS H.(10) THROUGH H.(11), WINDOW FAILED STEP H.(12), LH FWD WINDOW GOES INSTANTLY TO OVERHEAT. TRIED NEW P5-9 CONTROL PANEL NO HELP, SWAPPED WHCUS NO HELP. (ORIGINAL P5-9 AND WHCUS ARE IN THERE ORIGINAL POSITIONS). REMOVED TAP WIRE W0210-1002-18 FROM TAP 2 OF TB5010 AND RANG ADD EMP:244759 FROM THAT WIRE TO THE WINDOW CONNECTION, WIRE RINGS OPEN PER WDM 30-41-11. TAP WIRE IS STILL DISCONNECTED AT TAP BEHIND E2-1 RACK. WINDOW RESISTANCE IS 37.8 OHMS. ABOUT "ARCING". SUSPECT OPEN IN WIRE TO BE NEAR THE WINDOW DUE TO THE COMMENT WIRE RINGS GOOD FROM W0210-1002-18 TO WINDOW, WIRED TB5010 TO TA P 2 PER WDM30-41-11. SYSTEM GROUND CHECKS GOOD FOR STEP H12 OF MM56-11-11. REF MM 30-41-00. VERIFIED STEP H13 COMPLETED. LOG CLOSED