Service difficulty report · Transceiver · Boeing 767322

Difficulty date
August 16, 2022
Submitted
August 17, 2022
Operation
Air carrier
Aircraft
N673UA
Make and model
Boeing 767322
Aircraft serial
29241
Aircraft time
79,470 hours, 16,498 cycles
Part
Transceiver
Part number
405040ATHD
Condition
Unserviceable
Location
Only
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CREW REPORTS SATCOM/ACARS/CPDLC DATA LINK INOP IN FLT. THREE SYSTEMS WORKING NORMAL WITH NO FAULTS. CONTACTED MX ILLUMINATED. REINSTALLED ORIGINAL PART BACK INTO AIRCRAFT. CONTROL AND THEY HAVE REQUESTED THE SATCOM TRANSCEIVER BE SATCOM SBU BAD FROM STOCK NEED ANOTHER UNIT. REPLACED AS PRECAUTIONARY DUE TO THE AIRCRAFT MAKING AND AIR RETURN. PARTS NIS @ EWR. PERFORMED FANS(CPDLC)OPS TEST PER AMM 23-22-00-710-801 USING AFTER FOLLOWING PROPER AMM PROCEDURES 23-15-01-000-801-C1 FOR BOTH VHF AND SATCOM SYSTEMS. PERFORMED ACARS SYSTEM AND OPS TEST THE REMOVAL AND INSTALL OF THE AVIATOR SATCOM SBU TRANSCEIVER , PER AMM 23-22-00/501. ALSO PERFORMED SATCOM ADJ/TEST ALONG WITH SBB FAIL LIGHT ILLUMINATED AND WOULD NOT EXSTINGUSH AND SAT COM A SATCOM CALL TO THE DISPATCH DESK PER AMM 23-15-01-001. ALL SHOWS NO LINK. PERFORMED SELF TEST AND FAIL LIGHT ON UNIT STAYED ADD EMP:197565 REMOVED AND REPLACED AVIATOR 300D TRANSCEIVER REF AMM 23-15-01-000-801-C1, OPS CKS GOOD ROTABLE PARTS CHANGE WAS INDICATED - TT # 1998777 SN OFF 2704 TRANSCEIVER, AV OFF 64-2315-9-0002 2704 ON 64-2315-9-0002 3781